Senior Manager, Information Technology -Supply chain and Logistics Ops Job at Walgreens, Deerfield, IL

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  • Walgreens
  • Deerfield, IL

Job Description

Job Summary

Work Location: Deerfield, IL / Chicago, IL / Chantilly, VA

The Senior IT Manager will lead and manage a team responsible for the day-to-day operations and support of all IT systems and infrastructure supporting the organization's supply chain, inventory, and logistics functions. Provides leadership and manages teams responsible for developing and implementing protocols that impact the daily operational activities of the specified area of IT. Accountable for the management of multiple sections of work, multiple teams or a major section of work within IT. Identifies, evaluates and resolves business issues. Works to resolve high level, abstract problems across areas within specified area of expertise. Possesses extensive technical breadth. Accountable for the management of multiple sections of work, multiple teams or a major section of work within the Commerce IT operation. Outcomes managed have a moderate impact on the short and mid term goals of the specified area of responsibility. Outcomes managed have a moderate impact on the short and mid term goals of the specified area of responsibility.

Job Responsibilities
  • Manages efforts of others in the achievement of the strategic and operational objectives for the specified area of responsibility. Leads the specified area of responsibility to ensure performance standards are conducive to company standards and all goals and objectives are met in a timely and organized fashion.
  • Shares information cross functionally to improve workflow processes. Interacts with direct reports and peers in management customers vendors to share information and improve cross departmental processes.
  • Manages problems and issues pro actively, including timely resolution and the identification of remediation opportunities. Identifies and resolve systemic issues to prevent them from repeating.
  • Oversees the development of technical business approaches and new or enhanced technical tools. Defines and implements consistent key IT key performance indicators in order to enhance the operational focus of the IT department.
  • Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and lower cost.
  • Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Reviews and approves any request prioritizations.
  • Understands short and long term goals and objectives and recommend technical solutions and services.
  • Maintains organizations effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Responsible for executing on functional and business goals for the group. Anticipates process centric, people centric, and operations centric ideas, issues and opportunities to move the business forward.
  • May develop budget for functional area. Manages budget to plan and is responsible for meeting delivering against budgetary goals and objectives.
  • Researches and recommends new and emerging technologies and services within set budget that will enhance Companys overall business performance.
  • Makes recommendations for specified area of responsibility regarding the operating plans for specified area of responsibility, then, based on prevailing conditions may realign the daily operations of assigned area.
  • Influences individuals within and outside the IT department. Prepares and presents reports to all levels of leadership and staff.
  • Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships and relationships with internal and external stakeholders to meet business needs.
  • Oversees and manages managers, supervisors and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on boarding, open communication, training and development opportunities and performance management processes builds and maintains employee morale and motivation ensures the team is appropriately staffed with required competencies fosters a diverse and inclusive workplace.
About Walgreens Boots Alliance

Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 175-year heritage of caring for communities.

A trusted, global innovator in retail pharmacy with approximately 12,500 locations across the U.S., Europe and Latin America, WBA plays a critical role in the healthcare ecosystem. Through dispensing medicines, improving access to pharmacy and health services, providing high quality health and beauty products and offering anytime, anywhere convenience across its digital platforms, WBA is shaping the future of healthcare in the thousands of communities it serves and beyond.

WBA employs approximately 311,000 people, with a presence in eight countries and consumer brands including: Walgreens, Boots, Duane Reade, No7 Beauty Company and Benavides. The Company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. In fiscal 2024, WBA scored 100% on the Disability Equality Index for disability inclusion.

More Company information is available at .

Job Tags

Contract work, Temporary work,

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