Job Description

About the Job:

FYVE is redefining the real estate experience by offering unrivaled services to owners, communities, residents, and tenants in 10 states and growing. FYVE’s customer-first mindset combined with our intuitive technology provides our owners and associations with exceptional localized service while residents and tenants enjoy a stress-free experience. 

We are committed to elevating the industry to a more positive experience. FYVE stands by our promise to provide a level of transparency and professionalism to this industry. 

The individual in this position is responsible for embracing and promoting FYVEs standards by example. While personally managing the staff and of all aspects of a residential scattered site portfolio consisting of multiple properties around the Greater Pittsburgh Area (territory encompasses multiple counties). 

Essential Duties and Responsibilities:  

• Manages and oversees operations, maintenance, administration, and improvement of properties. 
• Plans, schedules, and coordinates general maintenance, major repairs, and remodeling or construction projects. 
• Oversees the collection of rent, payment of expenses, compliance with lease terms and preparation of all required legal notices. Recommend and coordinate legal action as necessary. 
• Perform regular inspections of the property. Recommend and direct alterations, maintenance and reconditioning of the property as required. 
• Acts as a liaison between on-site managers or tenants and owners. 
• Meets with prospective tenants to show properties, explain terms of occupancy, and provide additional information. 
• Develop and manage the property-marketing plan including but not limited to tenant relations and advertising to maintain building occupancy. 
• Prepares detailed budgets and financial reports for properties. 
• Maintains records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. 
• Directs and coordinates the activities of staff and contract personnel and evaluates their performance. 
• Meets with clients to negotiate management and service contracts, determines priorities, and discusses the financial and operational status of properties. 
• Prepares and administers contracts for the provision of property services. 
• Investigate complaints, disturbances and violations and resolves problems following management rules and regulations. 
• Confers regularly with community association members to ensure their needs are being met. 
• Conduct and maintain positive relationships with industry, government and vendor representatives as necessary in the successful management of the property. 
• *The company reserves the right to add or change duties at any time. 

Job Qualifications:  

• Education: Bachelor's degree (Preferred). 
• Experience: 3-5 years of related experience. 
• Supervisory: 1 year (Preferred). 
• Ohio Real Estate License (Required) 

Knowledge, Skills, and Abilities:  

• Ability to comprehend, analyze and interpret business documents and contracts. 
• Ability to comprehend, analyze and interpret lease and other real estate documents. 
• Ability to forecast and prepare budgets. 
• Ability to respond to sensitive issues, complex inquiries or complaints from clients, tenants, vendors and management. 
• Ability to make effective presentations to a client, prospective client, or internal staff. 
• Ability to multi-task and consistently meet deadlines. 
• Ability to work independently and in a team environment. 
• Ability to manage the design, construction, and other professionals on tenant improvement and capital projects. 
• Ability to negotiate effectively and respectfully. 

Benefits:  

• Dental insurance. 
• Flexible schedule. 
• Health insurance. 
• Life insurance. 
• Paid time off. 
• Professional development assistance. 
• Referral program. 
• Vision insurance. 
• Vacation. 

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