Job Description

REMOTE *RN III* TRIAGE *Baltimore, MD* $40

Requires Compact RN license

3+ years of experience as a Registered Nurse
Proficient level of experience with Microsoft Office applications, and strong technical aptitude
EMR experience and proficiency, preferred Epic EHR experience

The RN serves as the key contact point for the patient to coordinate and streamline all services offered

Telephonic patient care role. Primarily responsible for patient triage, care coordination, and patient/family education for members

Will be responsible for taking inbound patient condition calls, and making outbound triage assessment calls utilizing Briggs triage guidelines, assess patient needs and provide telephonic and virtual care to members.

Completes telephonic nursing assessments including social determinants of health screenings, post hospital discharge screenings, triage, and other assessments assigned by provider

Assists with organizing and running a chronic care and/or interdisciplinary care team rounds where high risk patients and care plans are identified.
Additional Responsibilities as identified for patient care. Improves Health literacy and coaches consumers on chronic conditions including disease process and trajectory, medication education including possible side effects, plan of care, and individualized care goals management in a culturally sensitive and acceptable manner for the patient or caregiver.

Identifies problems or gaps in care, and offers opportunity for intervention
Coordinates services and referrals to health programs, and participates in patient education and outreach tied to HEDIS initiatives

Works to improve access to care, and works as part of the team to manage heath care cost and utilization
Active, unrestricted compact RN license in all states we provide services
Ability to obtain compact license and/or additional state licensure as needed
3+ years of experience as a Registered Nurse
Proficient level of experience with Microsoft Office applications, and strong technical aptitude
EMR experience and proficiency, preferred Epic EHR experience

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