Job Description

Job Title: Quality Assurance Manager

Location: Omaha, Nebraska

Salary: $120-140K plus bonus

Job Summary of the Quality Assurance Manager: The Quality Assurance Manager will be responsible for ensuring that a Quality Management System is established, implemented, and maintained in accordance with ISO 9001 standards. The QA Manager will report on the performance of the Quality Management team for purposes of review and to facilitate continued improvement of the Quality System. Establish and lead the quality functional strategy and quality improvement plan for the sites. Champion lean initiatives to drive quality improvements in design and operations. 

Qualifications of Quality Assurance Manager: 

• BA or BS degree or 2-year Associates degree; and/or equivalent combination of education and experience. 

• 8+ years experience in the manufacturing environment.

• 5 + years prior experience in a management role, in quality management, quality assurance and production processing / assembly.

• Experience in establishing and maintaining quality management systems.

• Exposure in establishing quality strategies and leading quality improvement plans,

• Practical experience in coaching and use of problem-solving methods (QRQC, 8D, Ishikawa, 5 Why’s, 6 Sigma).

• Knowledge and experience of APQP (Advanced Product Quality Planning) and PPAP, supplier quality management and development.  

Responsibilities of the Quality Assurance Manager:

• Analyze, evaluate, and present information concerning factors such as business situations, production capabilities, quality concerns, manufacturing   problems & economic trends.

• Suggest alternative ways to drive site quality improvement plans, and solve problems.

• Meet changing market opportunities.

• Implemente continuous process improvement.

• Serve as the ISO 9001 Management Representative

• Serve as a member of the Quality Improvement Team (QIT) Steering Team to implement Zero Defects principles and focus all business processes and to the 14 steps of the Quality Improvement Process (QIP) throughout the  organization.

• Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy or finished product.

• Cooperate with other top management personnel in formulating and establishing company policies, operating procedures, and quality system performance goals.

• Work with global QA to report monthly KPI’s.

• Develop initial and subsequent modifications of the product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within the program. 

• Direct workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.

• Review technical problems and procedures of departments and recommends solutions to problems or changes in procedures.

• Work with representatives of material and component vendors to assess vendor performance related to supply quality, capacity and reliability of supply, drive quality improvement plans with and implement APQP and PPAP for new or critical vendors/components.

• Work with engineers about quality assurance of newly designed products and manufactured products on market to avoid failures during the design phase through the deployment of advanced tools, FMEA’s, robust design, mistake proofing, process control plans, and work procedures.

• Plan, promote, and organize training activities related to the quality system, quality methods and tools.

• Coache team members in the effective use of applied quality tools in design and in operations.

• Wors with internal audit team to ensure schedule is followed, Corrective Action Requests (CARs) are entered and communicated and works with departments to close any CARS in a timely manner.

• Support and lead customer audits of our work processes per their contracted requirements Confers with sales and marketing personnel about quality assurance program regarding the measurement of customer satisfaction.

• Directly supervise employees in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

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