Pega Application Support Advisor Job at Lorven technologies, Austin, TX

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  • Lorven technologies
  • Austin, TX

Job Description

Our client seeks an Pega Application Advisor for a long-term project in Austin, TX . Below is the detailed requirement



Title: Pega Application Support Advisor
Location : Austin, TX
Contract : 12 Months

Job Description:
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience

  • Pega CSA/CSSA mandatory and having LSA certification is plus
  • 7+ years of Application / production support of Pega PRPC environments which includes full AppDev life cycle (design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications)
  • 5+ years of experience with REST APIs, SQL, and tools like Postman for developing and maintaining software solutions and web technologies (e.g., JavaScript, HTML5, Ajax)

Duties:
SP Front End RX Processing is growing out their Pega Support team. This team is focused on troubleshooting and resolving critical production issues, maintaining system stability, and developing innovative solutions using Pega PRPC. The team collaborates with cross-functional teams to ensure seamless software operations and continuous improvement in a dynamic, agile environment.

  • First line of defense in finding the root cause of development and production issues
  • Desire to work in application support space
  • Passion for learning and desire to explore all areas of IT
  • Ability to ramp up fast on a system architectures Pega PRPC experience highly desirable
  • Pega CSA/CSSA mandatory and having LSA certification is plus
  • Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
  • Troubleshoot production issues, diagnose the problem, and implement a solution
  • Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
  • Active member of high-performance software development and support team in an agile environment.
  • Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies

Job Tags

Hourly pay, Contract work,

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