Mental Health Office Adminstrator Assistant Job at A New Day Family Counseling, Plainfield, IL

VHRQUHRZTnlyRXA5bStjR1JHQk0wb3FEb1E9PQ==
  • A New Day Family Counseling
  • Plainfield, IL

Job Description

Mental Health Office Administrative Assistant Growing mental health practice seeking an administrative assistant to manage the flow of client referrals and intake process. Must effectively communicate with practice directors, office staff and clients. Coordinate client care and be a point of contact in a welcoming, friendly and sensitive manner. Strong scheduling experience being able to handle and appropriately schedule new clients according to therapist availability and expertise. Must be able to prioritize and handle multiple responsibilities at a time. Must have an understanding of insurance terms and the ability to communicate plan benefits to new clients. Become an integral part of our mental health team. In-office position. Spanish Speaking/Bi-Lingual Preferred. Monday - Friday, 9 am - 5 pm

  • Health Insurance - Medical, dental, and vision, for full-time employees.
  • Savings plan and 403 B Retirement Plan

• PTO

Responsibilities:
  • Manage all aspects of the assigned office and client care coordination for mental health patients
  • Strong organization, problem-solving, and time management
  • Extensive knowledge of insurance terminology, processes, and procedures
  • Ability to use technology proficiently, including emailing, faxing, using the phone system, and all Google and Microsoft products
  • Ability to navigate and use Electronic Health Record System
  • Exhibit a friendly, caring, and professional demeanor
  • Apply meticulous thought and attention to detail
  • Ability to prioritize multiple responsibilities
  • Ability to use discretion in sensitive and personal matters
  • Ability to work well with others
  • Adherence and maintenance of HIPAA privacy laws
  • Uphold practice policies and procedures
  • Schedule appointments, maintain all aspects of scheduling, and maintain familiarity with scheduling preferences/specialties of clinicians
  • Ensure that accurate and complete information is notated in patients' charts
  • Ensure new clients receive intake paperwork and assist clients to complete intake paperwork
  • Verify benefits and communicate to patients prior to arrival for appointment
  • Process and manage incoming referrals timely and accurate
  • Answer phone and respond to patient questions and messages
  • Prepare documentation as needed/required
  • Provide clerical support with faxing, copying, preparing letters, and uploading the documentation in client charts
  • Collect payments and monitor/collect on delinquent accounts
  • Handle complaints professionally and tactfully
  • Light cleaning to maintain office cleanliness
  • Maintain office equipment and supplies
  • Assist with credentialing, as requested
  • Follow up with outstanding claims and troubleshoot claim problems
  • Communicate regularly with practice owners and supervisors
  • Other office projects as directed
Qualifications:
  • Medical administrative certification preferred
  • Billing/Coding Certification preferred
  • Good communication skills and interpersonal skills
  • Previous work experience in a medical or mental health setting
  • Spanish speaking preferred
  • Organizational Skills using Google Workspace, Excel, and Microsoft Products
About Company: A New Day Family Counseling believes in healing hearts, growing minds, and restoring relationships. We are a diverse, client and family-centered mental health counseling practice offering an array of wellness and clinical services, including counseling, trauma-based treatments, child/teen therapy, family therapy, and group and couples therapy. We value and offer a collaborative, inclusive, and diverse work environment.

Job Tags

Full time, Work experience placement, Monday to Friday,

Similar Jobs

Dorel Juvenile

Fashion Designer Job at Dorel Juvenile

 ...brands are available in more than 100 countries. All our talented employees share the same mission: to Care for Precious Life, and the Fashion Designer is integral to this mission.Your missionWere looking for a Fashion Designer for our brand portfolio from opening... 

Cornerstone VNA

Registered Nurse (RN) - Weekend Baylor Position Job at Cornerstone VNA

 ...wound care skills. The nurse must be able to work closely with weekend supervisors to perform visits as assigned. Qualified candidates...  ...and proficient computer skills. Educational Requirements RN Degree NH or ME One year experience as an RN required Home... 

Two95 International Inc.

Email Marketing / Campaign Specialist Remote Work Job at Two95 International Inc.

 ...Title : Email Marketing / Campaign Specialist Position : Full-Time/Permanent with our client Location : San Mateo, CA or Remote Work (with travel to San Mateo, CA office when needed) Salary : Market (Best possible) Requirements QUALIFICATION REQUIREMENTS... 

The Spaw

Dog Grooming Assistant | Bather Job at The Spaw

 ...Local dog grooming spa seeking full and part-time Grooming Assistants in a full-service dog spa service in Oxford, MS. This is a cage-free environment with a focus on the emotional well-being of the dogs we work with. Assistant responsibilities range from: Bathing... 

Pace Gallery

Gallery Assistant Job at Pace Gallery

 ...Paceis a leading international art gallery representing some of the most influential contemporary artists and estates from the past century, holding decades-long relationships with Alexander Calder, Jean Dubuffet, Agnes Martin, Louise Nevelson, and Mark Rothko. Pace enjoys...