Summary: Accurately and efficiently processes and records routine transactions
for members including cashing checks, accepting deposits and withdrawals,
processing loan payments and money transfers. Promotes and advises on the
credit union’s products and services.
Essential Duties and Responsibilities Include the Following :
• Complies with and follows Bank Secrecy Act regulations.
• Records all transactions promptly, accurately and in compliance with the
credit union’s procedures.
• Ensures compliance with all internal controls and established policies.
• Posts transactions to member accounts accurately and maintains member
records/confidentiality.
• Cash handling - deposits and withdrawals. Verifies for counterfeit currency.
• Identifies members, validates and cashes checks.
• Accepts checks and cash for deposit, checks the deposit slip for accuracy
and verifies checks for authenticity and negotiability.
• Performs service for members such as ordering loan coupons, checks,
prepares cashier’s checks, temporary checks, and issues
ATM/Debit cards.
• Places holds on accounts in accordance with credit union policy and
procedure.
• Receives and verifies loan and VISA payments, and completes transfer
vouchers and any potential fees.
• Receives and processes night and mail deposits
• Verifies ATM machines are free from tampering, processes deposits and
settles the ATM.
• Explains and promotes credit union products and services to members.
• Attempts to resolve any issues and problems with member accounts.
• Processes daily totals and balances currency, coin, and checks in cash
drawer. Proves out at the end of the day.
• Assists with opening and closing the branch by following the credit union’s
procedures.
• Other duties may be assigned.
Qualifications
:
• Prior cash handling experience is a must.
• Strong interpersonal skills.
• Superior customer service attitude required.
• Ability to cross-sell products and services.
• Computer skills.
• Good math aptitude.
• Good reading comprehension aptitude.
• Good verbal and written communication skills.
• Reliable and able to accommodate a flexible work schedule.
• High School Diploma/GED required.
• Must be able to work Saturday.
• Must be able to drive to all locations as per business needs.
As a First Financial employee, you'll enjoy a challenging work environment and an
opportunity to make a difference. We offer paid training and a great benefits package
including Medical, Dental, Rx, Vision, Life Insurance, Vacation, Sick, Personal, Tuition
Assistance Program and Retirement Plan.
Equal Opportunity Employer/Veterans/Disabled
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